Module 5 - Downtime

About Module 5 - Downtime

If your business relies on your website to generate revenue you will know that even a minute of downtime will cost your business money. This is why you need a hosting company that specializes in high availability and offers services like load balancing that replicates your data across multiple servers to enable higher uptime and increased performance.

One of the challenges business owners face is when something critical happens to their website and they restore from an old backup only to find that it is corrupted or is missing vital data. This is lost work that costs money to replace and in this busy online world, lost time is lost money. Which is why we offer as default, Hourly backups, smart hands support and the option to talk with a support engineer.

These Things are all easy to read as features on paper but when something goes horribly wrong, they are the things that make all the difference. And sometimes these are the things that end up saving you a fortune. Especially when a client calls you up and you can resolve their issue in moments, that's when you build a strong reputation and get clients who refer you to friends and colleagues.

Lots of business owners wake up in the morning to discover that their websites have been offline for hours. When they use the online support chat, they end up being put into a queue and then having to navigate a series of support technicians and ticket escalations which can take hours or even days. This is unacceptable, especially when you are losing money and need your website back up and running as fast as possible. This is why we provide an incident response SLA and site up-time guarantee.

The incident response SLA means we will respond in a guaranteed timeframe with a solution to your problem.

Once we complete module 5. The next logical step is to move on to module 6 Support. Click on the website link below to learn more about the next step.

Address

• Headquarters

  Flight Forum 405657DB EindhovenNoord-Brabant, Netherlands