Mercedes-Benz Customer Assistance Center Maastricht NV

About Mercedes-Benz Customer Assistance Center Maastricht NV

We are the Mercedes-Benz Customer Assistance Center Maastricht. Years of experience and our strong focus on customer centricity has given us expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division and collaborate closely with other departments and divisions to create the best customer journey.

With an international team of over 1000 colleagues we work to create the ultimate customer experience not only for the drivers of our vehicles but in support of the retail and logistics organizations.

WE CARE for customers, they are part of our DNA.

Location Maastricht is a charming city in the south of the Netherlands - the very heart of Europe. It embodies elegance, class and culture as well as boasting a perfect destination for travelling to other areas of the continent. Due to its location, Maastricht is a melting-pot of different nationalities creating a vibrant, multi-lingual community in which it’s easy to feel at home.

Are you in for change and would you like to join our international environment in Maastricht? We are always looking for bright new sparks to join us. If that could be you, please visit our website to find out about our current job vacancies at the Mercedes-Benz Customer Assistance Center: https://cac.mercedes-benz.com/

Keywords

• Automotive
• Customer Contact Center
• Customer Service
• Retail Services
• Roadside Assistance

Address

• Headquarters

  Gelissendomein 56229GK MaastrichtLimburg, Netherlands

Team by function

Based on 712 public job profiles as of 4 August 2026.

• Operations143
• Customer Success / Support117
• IT / Infrastructure / Security75
• Logistics / Transportation64
• Engineering / Software Development55
• Product Management42
• Other / Unclassifiable41
• Data / Analytics / Science31
• Sales25
• Education / Training20
• Marketing18
• Consulting / Advisory16
• HR / People / Recruiting15
• Administrative / Office14
• Finance / Accounting9
• Public Sector / Government7
• Procurement / Supply Chain6
• Executive / C-Suite5
• Legal / Compliance4
• Research / R&D2
• Skilled Trades / Technical2
• Design / UX1