Expeditie Klantgeluk

About Expeditie Klantgeluk

We believe in successful, value-driven organizations with committed employees and happy customers!

If you want to make a real difference with your organization, you have to do more than providing good products and services. Customers increasingly choose organizations and brands that really want to be meaningful for people and society. They prefer organizations and brands with a "share of heart"​ and a "meaningful purpose"​ that, based on their mission, vision and clear values, know how to create exceptional customer experiences and loyalty. The customer thereby increasingly determines how strong or weak your organization or brand is and whether they share their experiences as ambassadors or are influenced by others.

With Expeditie Klantgeluk (Expedition Customer Happiness), it is our ambition to research, share and create the building blocks of customer happiness. It is a joint journey to the happy customer who becomes an ambassador of your organization, with a higher return as a result.

Central to our approach is the use of the Expeditie Klantgeluk Kompas (canvas). This holistic and powerful method is for organizations that want to change in a dynamic and inspiring way.

The refreshing practical and visual approach gives everyone in the organization a clear picture of the building blocks of customer happiness. Together with your employees, you lay the foundation for fruitful customer relationships, maintaining or growing market share and turnover, plus healthy results.

For more information, please call or e-mail us: +31 641 774 298 (Jelle Ganzeveld) +31 638 757 412 (Robèrt Guérain) info@expeditieklantgeluk.nl

www.expeditieklantgeluk.nl

Keywords

• Ambassadeurs
• Customer Delight
• Customer Experience
• Customer Focus
• Customer Happiness
• Customer Journey
• Customer Strategy
• Cx
• Keynotes
• Keynotes
• Klant Centraal
• Klantbeleving
• Klantenservice
• Klantgeluk
• Klantloyaliteit
• Klantreis
• Klantwaarde
• Presentations
• Presentations
• Strategy Sessions
• Workshops

Team by function

Based on 1 public job profiles as of 4 August 2026.

• Consulting / Advisory1